Job Description

Internal Sales Representative

Brief Summary

We are seeking an energetic and results-driven Internal Sales Representative to join our dynamic team. As an Internal Sales Representative, you will be responsible for driving sales growth, building strong relationships with customers, and identifying new business opportunities. This is an exciting opportunity for a highly motivated individual to contribute to our company’s continued success and growth.

Key Responsibilities

• Respond to customer inquiries and provide product information, pricing, and availability via phone, email, and other communication channels
• Build and maintain strong relationships with existing customers to increase sales and customer loyalty
• Identify and pursue new sales opportunities through cold calling, networking, and market research
• Collaborate with external sales teams to develop and implement sales strategies
• Meet or exceed monthly sales targets and contribute to the achievement of team sales goals
• Stay up-to-date with industry trends, competitor activity, and market developments to maintain a competitive edge

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field from a reputable Ethiopian university
• Minimum 2 years of experience in sales, preferably in a B2B environment
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving and analytical skills, with the ability to work in a fast-paced environment
• Proficiency in MS Office, particularly Excel, and experience with CRM software
• Ability to work in a team environment and collaborate with colleagues to achieve sales goals
• Fluency in Amharic and English is required; knowledge of other local languages is an advantage