Job Description

Job Title: Branch Business Relationship Manager-IFB for Dessie

Brief Summary

We are seeking an experienced and results-driven Branch Business Relationship Manager-IFB to join our team in Dessie. The successful candidate will be responsible for developing and maintaining strong business relationships with our clients, identifying new business opportunities, and providing excellent customer service to our customers. The ideal candidate will have a strong background in business development, excellent communication and interpersonal skills, and a proven track record of success in a similar role.

Key Responsibilities

• Develop and implement effective business development strategies to achieve branch business targets and goals
• Build and maintain strong relationships with existing and potential clients to increase business and revenue growth
• Identify new business opportunities and provide market feedback to management
• Provide excellent customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner
• Collaborate with internal stakeholders, including sales, marketing, and product teams, to develop and implement business development initiatives
• Analyze market trends, competitor activity, and customer needs to identify opportunities for growth and improvement
• Prepare and submit reports on business development activities, client relationships, and market trends

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field from a recognized Ethiopian university
• Minimum 3 years of experience in business development, sales, or marketing, preferably in the banking or financial services industry
• Proven track record of success in business development, with a strong network of contacts and relationships in the industry
• Excellent communication, interpersonal, and presentation skills, with the ability to build strong relationships with clients and stakeholders
• Strong analytical and problem-solving skills, with the ability to analyze market trends and identify opportunities for growth
• Proficiency in MS Office applications, including Excel, Word, and PowerPoint
• Fluency in Amharic and English, with excellent written and verbal communication skills
• Ability to work in a fast-paced environment, with a strong focus on results and customer satisfaction