Job Description

Job Title: Senior Sales Operations Officer

Brief Summary

We are seeking an experienced and results-driven Senior Sales Operations Officer to join our team. The successful candidate will be responsible for driving sales growth, improving sales efficiency, and providing critical support to the sales team. This is an excellent opportunity for a highly motivated and organized individual to make a significant impact on our organization’s sales performance.

Key Responsibilities

• Develop and implement sales strategies to achieve business objectives and drive revenue growth
• Analyze sales data and market trends to identify opportunities and challenges, and provide actionable insights to the sales team
• Collaborate with cross-functional teams, including marketing and product, to align sales strategies and improve overall business performance
• Design and implement sales processes and procedures to improve efficiency and effectiveness
• Manage and maintain accurate and up-to-date sales data, including sales forecasts, pipeline management, and performance metrics
• Provide coaching and training to sales team members to enhance their skills and performance
• Identify and mitigate sales risks, and develop contingency plans to address potential issues

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field from a reputable Ethiopian university
• Minimum 5 years of experience in sales operations or a related field, with a proven track record of success in driving sales growth and improving sales efficiency
• Professional certification in sales or a related field, such as CPSO or CSO, is an advantage
• Strong analytical and problem-solving skills, with the ability to analyze complex sales data and provide actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and build strong relationships with sales team members
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Proficiency in sales operations software and tools, including CRM systems, sales analytics tools, and pipeline management software
• Fluency in English and Amharic is required, with knowledge of other local languages being an advantage