Job Description

Job Title: Senior Digital Payment Devices Administrator for Adama District

Brief Summary

We are seeking a highly skilled and experienced Senior Digital Payment Devices Administrator to join our team in Adama District. The successful candidate will be responsible for the administration, management, and maintenance of digital payment devices, ensuring seamless and secure transactions for our customers. This is an excellent opportunity for a motivated and results-driven professional to contribute to the growth and development of our organization.

Key Responsibilities

• Manage and administer digital payment devices, including ATM, POS, and mobile payment systems
• Ensure the security and integrity of digital payment transactions, complying with relevant laws and regulations
• Collaborate with internal stakeholders to resolve technical issues and improve device performance
• Develop and implement strategies to optimize device utilization and customer experience
• Provide training and support to customers and internal staff on digital payment devices and services
• Monitor and analyze device performance, identifying areas for improvement and implementing corrective actions
• Maintain accurate records and reports on device performance, transactions, and customer feedback

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field from a recognized Ethiopian university
• Minimum 5 years of experience in digital payment systems administration, with a focus on device management and security
• Proven knowledge of digital payment protocols, standards, and regulations, including PCI-DSS and Ethiopian banking regulations
• Experience with device management software and tools, such as ATM and POS management systems
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and stakeholders
• Proficiency in Amharic and English languages, with strong writing and reporting skills