Job Description

Senior Corporate Business Relationship Manager – Institutional Banking – Head Office

Brief Summary

We are seeking an experienced Senior Corporate Business Relationship Manager to join our Institutional Banking team at our Head Office. The successful candidate will be responsible for managing and growing our corporate client relationships, identifying new business opportunities, and providing exceptional customer service. This is a key role that requires a deep understanding of the Ethiopian business environment, excellent relationship-building skills, and a strong ability to drive business growth.

Key Responsibilities

• Develop and maintain strong relationships with existing and potential corporate clients, understanding their business needs and providing tailored banking solutions
• Identify new business opportunities and develop strategies to acquire new clients and increase market share
• Work closely with internal stakeholders, including credit, risk, and product teams, to ensure seamless delivery of banking services to clients
• Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner
• Stay up-to-date with industry trends, competitor activity, and regulatory changes, using this knowledge to inform business development strategies
• Prepare and present business proposals, credit applications, and other documents to internal stakeholders and clients
• Meet or exceed business development targets, including revenue growth, client acquisition, and customer satisfaction metrics

Requirements

• Bachelor’s degree in Business Administration, Economics, Finance, or related field from a recognized Ethiopian university
• Minimum 8 years of experience in corporate banking, relationship management, or a related field, with a strong track record of business development and client relationship management
• Professional certification in banking, finance, or a related field, such as CFA, ACCA, or CPA, is an advantage
• Strong understanding of the Ethiopian business environment, including regulatory requirements and industry trends
• Excellent communication, interpersonal, and relationship-building skills, with the ability to work with clients and stakeholders at all levels
• Strong business development and sales skills, with the ability to identify new business opportunities and grow existing relationships
• Fluency in English and Amharic, with the ability to communicate effectively in both languages
• Strong analytical, problem-solving, and time management skills, with the ability to work under pressure and meet deadlines