Job Description

Job Title: Secretary

Brief Summary

We are seeking a highly organized and skilled Secretary to provide administrative support to our team. The successful candidate will be responsible for managing the day-to-day activities of the office, ensuring the smooth operation of administrative tasks, and providing exceptional customer service to clients and colleagues. This is an excellent opportunity for a motivated and detail-oriented individual to join our dynamic team and contribute to our success.

Key Responsibilities

• Manage and maintain the office calendar, scheduling appointments, and meetings as required
• Provide administrative support to senior staff, including preparing correspondence, reports, and presentations
• Answer and direct phone calls, respond to emails, and greet clients and visitors in a professional and courteous manner
• Develop and implement effective filing systems, both physical and digital, to ensure easy access to information
• Coordinate travel arrangements, accommodations, and itineraries for staff and clients as needed
• Maintain confidentiality and handle sensitive information with discretion
• Perform other administrative tasks as required, including data entry, record-keeping, and document preparation

Requirements

• Diploma or Certificate in Secretarial Studies, Office Administration, or a related field from a recognized institution in Ethiopia
• At least 2 years of experience in an administrative or secretarial role, preferably in a similar industry or setting
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Excellent communication, interpersonal, and customer service skills
• Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment
• Strong organizational, time management, and problem-solving skills
• Fluency in English and Amharic; knowledge of other local languages is an asset
• Ability to maintain confidentiality and handle sensitive information with discretion