Branch Business Relationship Manager – RMSME – Nekemte Branc

Application ends: August 6, 2026
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Job Description

Job Title: Branch Business Relationship Manager – RMSME – Nekemte Branch

Brief Summary

We are seeking an experienced and results-driven Branch Business Relationship Manager to join our team at Nekemte Branch. The successful candidate will be responsible for developing and maintaining strong business relationships with our RMSME (Retail, Micro, Small, and Medium Enterprises) customers, identifying new business opportunities, and providing tailored financial solutions to meet their needs. The ideal candidate will have a strong understanding of the Ethiopian market, excellent communication and interpersonal skills, and a proven track record of achieving sales targets.

Key Responsibilities

  • Develop and maintain strong relationships with existing and potential RMSME customers to identify new business opportunities and increase sales revenue
  • Conduct market research and competitor analysis to stay up-to-date with market trends and identify areas for growth
  • Provide tailored financial solutions and advice to RMSME customers, including loan and deposit products, trade finance, and other banking services
  • Work closely with the credit team to ensure that credit facilities are properly utilized and that customers are adhering to credit terms and conditions
  • Collaborate with other departments, such as marketing and product development, to identify new business opportunities and develop targeted marketing campaigns
  • Meet and exceed monthly sales targets, while maintaining high levels of customer satisfaction and loyalty

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field from a recognized Ethiopian university
  • Minimum 3 years of experience in a business relationship management or sales role, preferably in the banking or financial services industry
  • Strong understanding of the Ethiopian market, including RMSME sector trends and challenges
  • Excellent communication, interpersonal, and negotiation skills, with the ability to build strong relationships with customers and stakeholders
  • Proven track record of achieving sales targets and growing revenue
  • Strong analytical and problem-solving skills, with the ability to analyze market data and identify business opportunities
  • Fluency in Amharic and English, with knowledge of local languages an added advantage
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint