Job Description

Job Title: Branch Business Relationship Manager – RMSME for Dashen Bank Chancho Branch

Brief Summary

We are seeking an experienced and results-driven Branch Business Relationship Manager – RMSME to join our team at Dashen Bank Chancho Branch. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our existing and potential RMSME (Retail, Micro, Small, and Medium Enterprises) customers, identifying new business opportunities, and providing tailored financial solutions to meet their needs. If you have a passion for building relationships, driving business growth, and delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Develop and implement effective sales strategies to acquire new RMSME customers and expand existing relationships
• Conduct market research and competitor analysis to identify business opportunities and stay up-to-date on industry trends
• Build and maintain strong relationships with RMSME customers, providing tailored financial solutions and exceptional customer service
• Identify and mitigate potential risks associated with RMSME lending, ensuring compliance with bank policies and regulatory requirements
• Collaborate with internal stakeholders, including credit, risk, and marketing teams, to drive business growth and improve customer experience
• Meet or exceed monthly sales targets, ensuring alignment with bank strategic objectives

Requirements

• Bachelor’s degree in Business Administration, Economics, Finance, or related field from a recognized Ethiopian university
• Minimum 3 years of experience in sales, marketing, or relationship management, preferably in the banking or financial services industry
• Proven track record of achieving sales targets and building strong customer relationships
• Excellent communication, negotiation, and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Strong analytical and problem-solving skills, with the ability to identify and mitigate potential risks
• Proficiency in MS Office applications, including Excel, Word, and PowerPoint
• Knowledge of Ethiopian banking regulations and industry trends
• Fluency in Amharic and English, with the ability to communicate effectively in both languages