Branch Business Relationship Manager – RMSME – Bake Jama Branch

Business And Commerce
Addis Ababa
July 29, 2026
Full Time
Application ends: August 6, 2026
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Job Description

Job Title: Branch Business Relationship Manager – RMSME – Bake Jama Branch

Brief Summary

We are seeking a highly motivated and experienced Branch Business Relationship Manager to join our team at Bake Jama Branch. The successful candidate will be responsible for developing and maintaining strong business relationships with our RMSME (Retail, Micro, Small, and Medium Enterprises) clients, identifying new business opportunities, and providing exceptional customer service to drive business growth and revenue generation.

Key Responsibilities

  • Develop and implement effective business development strategies to achieve sales targets and expand our RMSME client base
  • Build and maintain strong relationships with existing and potential clients, providing tailored solutions to meet their business needs
  • Conduct market research and competitor analysis to identify new business opportunities and stay up-to-date with industry trends
  • Collaborate with internal stakeholders, including credit and risk teams, to ensure seamless delivery of our services and products
  • Provide exceptional customer service, resolving client complaints and concerns in a timely and professional manner
  • Monitor and analyze sales performance, providing regular reports and insights to management

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or related field from a recognized Ethiopian university
  • Minimum 3 years of experience in business development, sales, or relationship management, preferably in the banking or financial services industry
  • Proven track record of achieving sales targets and expanding client bases
  • Excellent communication, negotiation, and interpersonal skills
  • Strong analytical and problem-solving skills, with the ability to think strategically and creatively
  • Proficiency in MS Office and ability to learn new systems and technologies
  • Fluency in Amharic and English, with knowledge of local languages an added advantage
  • Ability to work in a fast-paced environment, meeting deadlines and prioritizing tasks effectively

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