Job Description

Branch Business Manager I – FIFB Umu Ayimen Wolkite Branch

Brief Summary

We are seeking a highly motivated and experienced Branch Business Manager I to join our team at FIFB Umu Ayimen Wolkite Branch. As a Branch Business Manager I, you will be responsible for leading the branch team to achieve business objectives, providing exceptional customer service, and ensuring the overall success of the branch. If you have a passion for leadership, customer satisfaction, and business growth, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Develop and implement business strategies to achieve branch targets and objectives
• Lead, motivate, and coach the branch team to ensure high levels of performance and customer satisfaction
• Build and maintain strong relationships with customers, stakeholders, and the local community
• Manage and monitor branch operations, including risk management, compliance, and regulatory requirements
• Analyze market trends, competitor activity, and customer feedback to identify business opportunities and areas for improvement
• Prepare and manage branch budgets, forecasts, and financial reports

Requirements

• Bachelor’s degree in Business Administration, Banking, Finance, or a related field from a recognized Ethiopian university
• Minimum of 5 years of experience in banking or a related field, with at least 2 years in a management or supervisory role
• Professional certification in banking or a related field, such as a Certified Banking Professional (CBP) or a Certified Financial Analyst (CFA), is an advantage
• Excellent leadership, communication, and interpersonal skills
• Strong business development, marketing, and sales skills
• Ability to work in a fast-paced environment and meet deadlines
• Fluency in Amharic and English, with knowledge of local languages an advantage
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint