Job Description

Job Title: Manager – Card Payment Switch Division

Brief Summary

We are seeking an experienced and skilled Manager to lead our Card Payment Switch Division. The successful candidate will be responsible for managing the day-to-day operations of the division, ensuring the smooth functioning of our payment switch systems, and driving business growth through innovative solutions and strategic partnerships. The ideal candidate will have a strong background in payment systems, excellent leadership and management skills, and a deep understanding of the Ethiopian financial services industry.

Key Responsibilities

• Develop and implement strategic plans to drive business growth and expansion of the Card Payment Switch Division
• Oversee the day-to-day operations of the division, including system maintenance, troubleshooting, and technical support
• Manage a team of technical and operational staff, providing guidance, training, and performance management to ensure high levels of productivity and customer satisfaction
• Collaborate with cross-functional teams to develop and implement new products and services, and to identify and mitigate risks
• Build and maintain relationships with key stakeholders, including banks, financial institutions, and regulatory bodies
• Stay up-to-date with industry trends, regulatory requirements, and emerging technologies to identify opportunities and threats
• Develop and manage budgets, forecasts, and reports to ensure the division’s financial performance is aligned with business objectives

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field from a reputable Ethiopian university
• Minimum 5 years of experience in the payment systems industry, with at least 2 years in a management or leadership role
• Proven track record of success in managing payment switch systems, including implementation, maintenance, and troubleshooting
• Strong understanding of Ethiopian financial regulations, including the National Bank of Ethiopia’s guidelines and directives
• Excellent leadership and management skills, with experience in team management, performance management, and talent development
• Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
• Certifications in payment systems, such as ISO 20022 or PCI-DSS, are an added advantage