Job Description

Job Title: Receptionist

Brief Summary

We are seeking a highly organized and friendly Receptionist to join our team. As the first point of contact for our organization, you will be responsible for providing exceptional customer service, managing front desk operations, and performing administrative tasks. If you have excellent communication skills, a positive attitude, and a keen eye for detail, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Greet and welcome visitors, clients, and employees in a professional and courteous manner
• Manage the front desk, including answering and directing phone calls, responding to emails, and handling mail and packages
• Provide administrative support to the team, such as preparing documents, filing, and data entry
• Coordinate meetings, appointments, and travel arrangements as needed
• Maintain a tidy and organized reception area, ensuring a positive and professional atmosphere
• Develop and implement effective filing systems, both physical and digital, to ensure easy access to information

Requirements

• Diploma or Certificate in Secretarial Studies, Office Administration, or a related field from a recognized Ethiopian institution
• At least 1-2 years of experience in a receptionist or administrative role, preferably in a similar industry
• Excellent communication and interpersonal skills, with the ability to interact with people at all levels
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Ability to maintain confidentiality and handle sensitive information with discretion
• Fluency in Amharic and English is required; knowledge of other local languages is an asset