Job Description
Job Title: Branch Business Relationship Manager – RMSME For Dashen Bank Debre Tsige Branch
Brief Summary
We are seeking a highly skilled and experienced Branch Business Relationship Manager – RMSME to join our team at Dashen Bank Debre Tsige Branch. The successful candidate will be responsible for managing and developing business relationships with Small and Medium Enterprises (SMEs) and Retail customers, identifying new business opportunities, and contributing to the growth and profitability of the bank. The ideal candidate will have excellent communication and interpersonal skills, a strong understanding of the Ethiopian banking industry, and the ability to work in a fast-paced environment.
Key Responsibilities
- Develop and manage business relationships with SMEs and Retail customers to identify new business opportunities and increase customer satisfaction
- Provide financial solutions and services to customers, including loan facilities, deposit accounts, and other banking products
- Conduct market research and competitor analysis to identify market trends and opportunities
- Work closely with the branch team to achieve business targets and objectives
- Build and maintain relationships with key stakeholders, including customers, regulators, and other external parties
- Identify and mitigate risks associated with lending and other banking activities
- Prepare and submit reports to management on business performance and customer relationships
Requirements
- Bachelor’s degree in Business Administration, Economics, Accounting, or related field from a recognized Ethiopian university
- Minimum 5 years of experience in banking, finance, or a related field, with at least 2 years in a business relationship management role
- Proven track record of success in managing and developing business relationships with SMEs and Retail customers
- Strong understanding of the Ethiopian banking industry, including regulatory requirements and industry trends
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and stakeholders
- Strong analytical and problem-solving skills, with the ability to identify and mitigate risks
- Proficiency in MS Office applications, including Excel, Word, and PowerPoint
- Fluency in Amharic and English, with the ability to communicate effectively in both languages