Job Description

Job Title: Office Assistant

Brief Summary

We are seeking a highly organized and detail-oriented Office Assistant to provide administrative support to our team. The successful candidate will be responsible for performing a range of administrative tasks, including answering phone calls, managing files, and providing excellent customer service. This is an excellent opportunity to join our dynamic team and contribute to the smooth operation of our office.

Key Responsibilities

• Answer and direct phone calls, respond to emails, and greet visitors in a professional and courteous manner
• Manage and maintain files, both physical and digital, to ensure accuracy and confidentiality
• Provide administrative support to the team, including preparing documents, reports, and presentations
• Coordinate meetings, appointments, and travel arrangements as required
• Perform data entry tasks and maintain accurate records
• Provide excellent customer service to clients, visitors, and colleagues

Requirements

• Diploma or Certificate in Secretarial Studies, Office Administration, or a related field from a recognized Ethiopian institution
• At least 1 year of experience in an administrative or office support role
• Excellent communication, organizational, and time management skills
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Ability to work accurately and efficiently in a fast-paced environment
• Strong customer service skills and ability to maintain confidentiality
• Fluency in Amharic and English (spoken and written)