Job Description

Job Title: Operations Manager

Brief Summary

We are seeking an experienced and highly skilled Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our organization, ensuring efficiency, productivity, and compliance with industry standards. The Operations Manager will play a key role in driving business growth, improving processes, and leading our operational teams to achieve exceptional results.

Key Responsibilities

• Develop and implement operational strategies to achieve business objectives and improve overall performance
• Manage and supervise operational teams, providing guidance, coaching, and development opportunities to ensure high-performance standards
• Analyze and resolve operational issues, identifying areas for improvement and implementing corrective actions
• Collaborate with cross-functional teams to ensure alignment and effective communication across departments
• Develop and manage budgets, forecasts, and operational plans to achieve business targets
• Implement and maintain quality control processes, ensuring compliance with industry regulations and standards
• Identify and mitigate operational risks, developing contingency plans to minimize potential impacts

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field from a recognized Ethiopian university
• Minimum 5 years of experience in operations management, preferably in a similar industry or sector
• Proven track record of success in managing operational teams, improving processes, and driving business growth
• Excellent leadership, communication, and problem-solving skills, with the ability to work effectively in a fast-paced environment
• Strong analytical and critical thinking skills, with experience in data analysis and interpretation
• Knowledge of Ethiopian labor laws, regulations, and industry standards
• Fluency in English and Amharic, with excellent written and verbal communication skills
• Proficiency in Microsoft Office and other operational management software