Job Description

Senior Customer Data Quality Officer

Brief Summary

We are seeking an experienced Senior Customer Data Quality Officer to join our team. The successful candidate will be responsible for ensuring the accuracy, completeness, and consistency of customer data across our organization. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and project management abilities.

Key Responsibilities

• Design, implement, and maintain data quality processes and procedures to ensure high-quality customer data
• Develop and maintain data validation rules and data cleansing processes to ensure data accuracy and consistency
• Conduct data quality audits to identify and resolve data discrepancies and errors
• Collaborate with cross-functional teams, including sales, marketing, and customer service, to ensure data quality standards are met
• Develop and maintain reports and dashboards to track data quality metrics and provide insights to stakeholders
• Stay up-to-date with industry trends and best practices in data quality management and make recommendations for process improvements

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Statistics, or a related field from a reputable Ethiopian university
• At least 5 years of experience in data quality management, data analysis, or a related field
• Proven experience with data quality tools and technologies, such as data validation software and data visualization tools
• Strong understanding of data quality principles, including data governance, data architecture, and data standards
• Excellent analytical, problem-solving, and communication skills
• Ability to work in a fast-paced environment and meet deadlines
• Professional certifications, such as Certified Data Quality Specialist (CDQS) or Certified Information Systems Auditor (CISA), are an added advantage