Job Description

Job Title: Receptionist

Brief Summary

We are seeking a highly organized and friendly Receptionist to join our team. As the first point of contact for our company, you will be responsible for creating a welcoming atmosphere for our clients and visitors, while also providing administrative support to our staff. If you have excellent communication skills, a positive attitude, and a keen eye for detail, we would love to hear from you.

Key Responsibilities

• Manage the front desk and reception area, ensuring a tidy and professional environment at all times
• Greet and welcome clients and visitors, providing them with information and assistance as needed
• Answer and direct phone calls, respond to emails, and handle other incoming communications
• Provide administrative support to staff, including preparing documents, making photocopies, and sending faxes
• Manage the company’s calendar, schedule appointments, and make travel arrangements as needed
• Maintain confidentiality and handle sensitive information with discretion

Requirements

• Diploma or Certificate in Secretarial Studies, Office Administration, or a related field from a recognized institution
• Minimum of 1-2 years of experience as a Receptionist or in a similar role
• Excellent communication and interpersonal skills, with the ability to interact with people at all levels
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
• Fluency in English and Amharic, with knowledge of other local languages being an advantage
• High school diploma or equivalent from a recognized institution, with a Bachelor’s degree being an added advantage