Job Description

Job Title: Receptionist

Brief Summary

We are seeking a highly skilled and organized Receptionist to be the first point of contact for our company. As a Receptionist, you will be responsible for providing exceptional customer service, answering phone calls, and performing administrative tasks to ensure the smooth operation of our office. If you have excellent communication skills, a warm and friendly demeanor, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Answer and direct phone calls, respond to emails, and greet visitors in a professional and friendly manner
• Manage the front desk area, including maintaining a clean and organized reception space
• Provide administrative support to the team, including preparing documents, filing, and data entry
• Handle confidential and sensitive information with discretion and professionalism
• Develop and maintain a positive and professional relationship with clients, colleagues, and management
• Perform other administrative tasks as required, including ordering supplies, managing the office calendar, and coordinating meetings

Requirements

• Diploma or Bachelor’s degree in Secretarial Science, Office Administration, or a related field from a recognized Ethiopian university
• At least 1-2 years of experience as a Receptionist or in a similar administrative role
• Excellent communication and interpersonal skills, with the ability to interact with people at all levels
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities
• Knowledge of office management software and procedures, including record-keeping and filing systems
• Fluency in Amharic and English, with the ability to communicate effectively in both languages