Job Description

Job Title: Receptionist

Brief Summary

We are seeking a highly organized and friendly Receptionist to join our team. As the first point of contact for our company, you will be responsible for providing exceptional customer service, managing the front desk, and performing administrative tasks. If you have excellent communication skills, a warm and welcoming demeanor, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Greet and welcome visitors, clients, and employees in a professional and courteous manner
• Manage the front desk, including answering and directing phone calls, responding to emails, and handling mail and packages
• Provide administrative support, such as preparing documents, filing, and data entry
• Coordinate meetings, appointments, and travel arrangements as needed
• Maintain a clean and organized reception area, including the lobby and waiting room
• Develop and maintain a thorough knowledge of the company’s products, services, and policies

Requirements

• Diploma or Bachelor’s degree in Secretarial Science, Office Administration, or a related field from a recognized Ethiopian university
• At least 1-2 years of experience as a Receptionist or in a similar administrative role
• Excellent communication and interpersonal skills, with the ability to interact with people at all levels
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
• Ability to maintain confidentiality and handle sensitive information with discretion
• Fluency in English and Amharic; knowledge of other local languages is an asset