Job Description

Receptionist

Brief Summary

We are seeking a highly organized and friendly Receptionist to join our team. As the first point of contact for our company, you will be responsible for providing exceptional customer service, answering phone calls, and performing administrative tasks. If you have excellent communication skills and a warm demeanor, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Answer and direct phone calls, emails, and messages in a professional and timely manner
• Greet and welcome visitors, clients, and employees, ensuring a positive and respectful experience
• Manage the front desk area, maintaining a clean, organized, and safe environment
• Perform administrative tasks, such as preparing documents, filing, and data entry
• Coordinate meetings, appointments, and events, ensuring all necessary arrangements are made
• Provide general information and support to employees, clients, and visitors

Requirements

• Diploma or Certificate in Secretarial Studies, Office Administration, or a related field from a recognized Ethiopian institution
• At least 1-2 years of experience as a Receptionist or in a similar role
• Excellent communication, interpersonal, and customer service skills
• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
• Fluency in English and Amharic; knowledge of other local languages is an advantage
• High school diploma or equivalent from a recognized Ethiopian institution, with a minimum grade point average of 2.5 or higher