Job Description

Job Title: Programme Support Officer (PSO)

Brief Summary

We are seeking a highly motivated and organized Programme Support Officer (PSO) to provide administrative and programmatic support to our team. The successful candidate will play a crucial role in ensuring the smooth implementation of our programs, providing exceptional support to our staff, and maintaining effective relationships with stakeholders. If you are a team player with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Provide administrative support to the program team, including preparing correspondence, reports, and other documents as required
• Coordinate travel arrangements, meetings, and events, ensuring all logistical aspects are well-planned and executed
• Maintain accurate and up-to-date records, databases, and filing systems, both physical and digital
• Develop and implement effective filing and documentation systems, ensuring compliance with organizational policies and procedures
• Provide support in preparing program budgets, tracking expenses, and ensuring financial reports are accurate and submitted on time
• Build and maintain strong relationships with stakeholders, including partners, vendors, and community leaders
• Assist in the development and implementation of program strategies, work plans, and monitoring and evaluation frameworks

Requirements

• Bachelor’s degree in Business Administration, Public Administration, or a related field from a recognized Ethiopian university
• At least 2 years of experience in a similar role, preferably in an international organization or NGO setting
• Excellent written and verbal communication skills in English, with the ability to communicate effectively with diverse stakeholders
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Ability to work in a team environment, with a strong focus on customer service and support
• Familiarity with Ethiopian labor laws, regulations, and standards
• Ability to maintain confidentiality and handle sensitive information with discretion