Job Description

Job Title: Operations Manager

Brief Summary

We are seeking an experienced and highly skilled Operations Manager to oversee and manage the day-to-day operations of our organization. The successful candidate will be responsible for developing and implementing processes and procedures to ensure the efficient and effective operation of our organization. The Operations Manager will also be responsible for managing and supervising a team of staff members, providing guidance and support to ensure the achievement of organizational goals and objectives.

Key Responsibilities

• Develop, implement, and manage operational processes and procedures to ensure the efficient and effective operation of the organization
• Supervise and manage a team of staff members, providing guidance and support to ensure the achievement of organizational goals and objectives
• Monitor and analyze operational performance, identifying areas for improvement and implementing changes as necessary
• Manage budgets, forecasts, and other financial reports to ensure the effective use of resources
• Develop and maintain relationships with external partners and stakeholders, including suppliers, vendors, and customers
• Ensure compliance with organizational policies, procedures, and regulatory requirements

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field from a recognized Ethiopian university
• Minimum of 5 years of experience in an operations management role, preferably in a similar industry or sector
• Proven track record of success in managing and supervising teams, with experience in developing and implementing processes and procedures
• Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions
• Excellent communication and interpersonal skills, with the ability to develop and maintain effective relationships with staff, partners, and stakeholders
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, and experience with ERP systems or other operational management software
• Certification in operations management or a related field, such as a Certified Operations Manager (COM) or a Certified Supply Chain Professional (CSCP), is an advantage