Job Description

Job Title: Manager – Card Payment Switch Division

Brief Summary

We are seeking a highly skilled and experienced Manager to lead our Card Payment Switch Division. The successful candidate will be responsible for overseeing the development, implementation, and maintenance of our card payment switch systems, ensuring seamless and secure transactions for our customers. This is a senior leadership role that requires a deep understanding of the payment industry, technical expertise, and excellent management skills.

Key Responsibilities

• Develop and implement strategies to enhance the card payment switch system, improving efficiency, security, and customer satisfaction
• Lead a team of technical experts, providing guidance and oversight to ensure the smooth operation of the payment switch system
• Collaborate with cross-functional teams, including product development, sales, and marketing to identify business opportunities and drive growth
• Ensure compliance with industry standards, regulations, and best practices, such as PCI-DSS and ISO 27001
• Manage and mitigate risks associated with payment transactions, including fraud detection and prevention
• Analyze system performance, identifying areas for improvement and implementing optimization initiatives
• Develop and manage budgets, forecasts, and resource allocation plans for the Card Payment Switch Division

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field from a reputable Ethiopian university, such as Addis Ababa University or Jimma University
• Minimum 5 years of experience in the payment industry, with at least 3 years in a leadership role, preferably in a similar position, such as a payment switch manager or a card payment system manager
• Proven track record of successfully managing and implementing payment switch systems, with a deep understanding of payment protocols, such as ISO 8583 and API-based payments
• Strong technical skills, including proficiency in programming languages, such as Java or Python, and experience with database management systems, such as Oracle or MySQL
• Excellent leadership and management skills, with the ability to motivate and guide a team of technical experts, and experience with Agile project management methodologies
• Strong analytical and problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions, and experience with data analysis and reporting tools, such as Tableau or Power BI
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical information to non-technical stakeholders, and experience with stakeholder management and customer relationship management
• Certifications, such as CISM, CISA, or CISSP, are an added advantage, and experience with Ethiopian payment regulations and industry standards, such as the National Bank of Ethiopia’s payment regulations, is highly desirable