Customer Service Officer

Job Description

Customer Service Officer

Number Required:- 7 (Addis Ababa: 5, Gambella: 1, Assosa: 1)

Salary: Attractive

Employment Type: Permanent

Workplace: – Addis Ababa, Assosa, Gambella

General Requirements

– Must understand and respect local culture, language, and regulations

– Must be a resident of the job location

– Must provide a police clearance letter

– Good ethics, communication skills, and teamwork

– Must provide a guarantor

– Free from substance abuse
About You
Education:

Bachelor’s degree in Business Administration, Communication, Psychology, Computer Science, Marketing, Management, or related fields.
Experience:

Minimum 3 years in customer service, sales, or related areas.
Skills:

Ability to monitor and interpret customer satisfaction KPIs
Basic computer skills

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