Job Description

Job Title: Receptionist (For a definite period of one year and six months)

Brief Summary

We are seeking a highly organized and friendly Receptionist to join our team. As the first point of contact for our company, you will be responsible for providing exceptional customer service, managing the front desk, and performing administrative tasks. This is a temporary position for a definite period of one year and six months, offering an excellent opportunity to gain experience and build your professional network.

Key Responsibilities

• Greet and welcome visitors, clients, and employees in a professional and courteous manner
• Manage the front desk, including answering and directing phone calls, responding to emails, and handling mail and packages
• Provide administrative support to the team, including preparing documents, filling, and data entry
• Coordinate meetings, appointments, and travel arrangements as needed
• Maintain the reception area, ensuring it is clean, organized, and well-maintained
• Develop and maintain a thorough knowledge of the company’s services, policies, and procedures

Requirements

• Diploma or Bachelor’s degree in Secretarial Science, Office Administration, or a related field from a recognized Ethiopian university
• At least one year of experience as a Receptionist or in a related administrative role
• Excellent communication and customer service skills, with the ability to interact with people at all levels
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
• Fluency in English and Amharic is required; knowledge of other local languages is an advantage
• Ability to maintain confidentiality and handle sensitive information with discretion