Senior Export Documentation Officer
Job Description
About the Job
Job Summary :- The Senior Export Documentation Officer is responsible for managing and overseeing all export-related documentation to ensure accurate, compliant, and timely shipment of goods. The role ensures adherence to international trade regulations, customs requirements, and company policies while coordinating closely with internal departments, freight forwarders, customs authorities, and external stakeholders. The position plays a critical role in minimizing shipment delays, avoiding compliance risks, and supporting smooth export operations.
Main Responsibilities:
Exchange bank details with client, receive shipping instruction and draft LC
Forward specification to operations for coffee preparation
Ensure coffee is already at warehouse
Ensure client’s approval of coffee
Process certificate (quality, phytosanitary, fumigation etc.)
Receive permit and forward to transistor along with shipping instruction and Invoice
Follow up, facilitate and secure certificate (quality, phytosanitary, fumigation etc.)
Follow up and receive staffing report and request BOL
Receive and confirm BOL with the shipping line.
Follow up ICO, TC, GSP, Annexes etc.
Verify and compile documents and forward to facilitator
Submit documents to the bank
Follow up and ensure the banks send documents to buyer’s bank
File copies of all documents in customer file.
Performs other related duties as assigned by the General Manager or Division Head
About You
Qualification
BA degree in logistic supply chain management, Business Management, Marketing or related field of study.
Minimum of five (5) years of relevant work experience of which at least two (2) years must be in a Senior Export Documentation Officer role, preferably in a coffee export company.
Required Skills
Proven work experience as a Documentation Specialist or similar role
Outstanding organizational skills
Multitasking ability
Attention to detail
Excellent written and verbal communication
Relevant training and/or certifications as a Documentation Specialist
Willing to work long hours when necessary
