Office Receptionist

Job Description

Key Duties and Responsibilities:

Supervise and coordinate daily reception and front desk operations
Ensure professional handling of visitors, clients, and inquiries
Maintain a welcoming, organized, and presentable reception area
Establish and enforce front office procedures and service standards
Manage incoming and outgoing communications (calls, correspondence)
Direct inquiries to appropriate departments efficiently
Coordinate internal communication and visitor scheduling
Ensure high standards of customer service and client satisfaction
Handle complaints or special requests professionally
Maintain visitor logs and access control procedures
Provide administrative support including filing, documentation, and record keeping
Assist in meeting coordination, scheduling, and logistics
Support general office operations as required
Ensure adherence to company policies and front office protocols
Identify and implement improvements in reception and administrative processes
Salary

Attractive as to the company salary scale
About You
Required Qualifications and Experience

Bachelor’s degree or Diploma in Business Administration, Management, Office Administration, or related fiel
Minimum of 3 years of relevant experience in reception, front office, or administrative roles
Prior supervisory experience is an advantage