Job Description
Job Title: Branch Manager I (Arba Minch Branch)
Brief Summary
We are seeking a highly motivated and experienced Branch Manager I to lead our Arba Minch Branch team. The successful candidate will be responsible for the overall management of the branch, including business development, customer service, and risk management. The Branch Manager I will play a key role in driving business growth, improving customer satisfaction, and maintaining a positive and productive work environment.
Key Responsibilities
- Develop and implement business strategies to achieve branch targets and objectives
- Lead and manage a team of banking professionals to deliver high-quality customer service and support
- Identify and pursue new business opportunities to drive growth and expansion
- Build and maintain strong relationships with customers, stakeholders, and the local community
- Monitor and manage branch performance, including financial performance, risk management, and compliance
- Ensure adherence to company policies, procedures, and regulatory requirements
- Coach and develop team members to enhance their skills and performance
Requirements
- Bachelor’s degree in Business Administration, Banking, Finance, or related field from a recognized Ethiopian university
- Minimum 5 years of banking experience, with at least 2 years in a management or supervisory role
- Proven track record of achieving business targets and leading high-performing teams
- Strong knowledge of banking laws, regulations, and industry standards in Ethiopia
- Excellent leadership, communication, and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Proficiency in Amharic and English languages, with knowledge of local languages an advantage
- Willingness to relocate to Arba Minch and travel frequently to other branches and locations