Job Description

Job Title: Operator Clerk

Brief Summary

We are seeking a highly organized and detail-oriented Operator Clerk to join our team. The successful candidate will be responsible for performing a variety of administrative and operational tasks to support the smooth operation of our organization. This is an excellent opportunity for a motivated and enthusiastic individual to gain valuable experience and contribute to the success of our team.

Key Responsibilities

• Perform routine administrative duties such as answering phone calls, responding to emails, and greeting visitors
• Operate office equipment, including photocopiers, scanners, and printers
• Maintain accurate and up-to-date records and files, both physical and digital
• Provide exceptional customer service to clients and colleagues, responding to queries and resolving issues in a professional and courteous manner
• Support the team with various tasks, including data entry, mailouts, and other administrative duties as required

Requirements

• Diploma or Certificate in Office Administration, Secretarial Studies, or a related field from a recognized Ethiopian institution
• At least 1 year of experience in an administrative or operational role, preferably in a similar industry
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and clients
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Ability to maintain confidentiality and handle sensitive information with discretion
• Fluency in Amharic and English, with the ability to communicate effectively in both languages