Job Description

Forex Bureau Manager

Brief Summary

We are seeking a highly experienced and skilled Forex Bureau Manager to oversee the daily operations of our forex bureau. The successful candidate will be responsible for managing foreign currency exchange transactions, ensuring compliance with regulatory requirements, and providing excellent customer service to our clients. This is a senior role that requires strong leadership and management skills, as well as in-depth knowledge of the foreign exchange market and relevant regulations in Ethiopia.

Key Responsibilities

• Manage the day-to-day operations of the forex bureau, including supervising staff and ensuring that all transactions are processed efficiently and accurately
• Develop and implement strategies to increase revenue and growth, while minimizing risks and ensuring compliance with regulatory requirements
• Conduct market research and analysis to stay up-to-date with market trends and competitor activity, and make informed decisions about exchange rates and other business operations
• Build and maintain relationships with clients, including individuals, businesses, and other organizations, to promote the forex bureau’s services and increase customer loyalty
• Ensure that all transactions are conducted in accordance with the National Bank of Ethiopia’s regulations and guidelines, and that the forex bureau is compliant with all relevant laws and regulations
• Manage and mitigate risks associated with foreign exchange transactions, including market risk, credit risk, and operational risk

Requirements

• Bachelor’s degree in Business Administration, Economics, Finance, or a related field from a recognized Ethiopian university
• At least 5 years of experience in a management role in the financial services industry, preferably in a forex bureau or bank
• Strong knowledge of foreign exchange markets, regulations, and practices in Ethiopia
• Excellent leadership and management skills, with the ability to motivate and supervise staff
• Strong analytical and problem-solving skills, with the ability to make informed decisions and manage risks
• Excellent communication and customer service skills, with the ability to build and maintain relationships with clients and other stakeholders
• Proficiency in Microsoft Office and other relevant software applications
• Professional certification in a relevant field, such as a Certified Forex Professional (CFP) or a Certified Financial Manager (CFM), is an advantage