{"id":39500,"date":"2026-07-09T10:29:58","date_gmt":"2026-07-09T07:29:58","guid":{"rendered":"https:\/\/beleqet.com\/vacancy\/?post_type=job_listing&#038;p=39500"},"modified":"2026-07-09T10:41:21","modified_gmt":"2026-07-09T07:41:21","slug":"telephone-operator","status":"publish","type":"job_listing","link":"https:\/\/beleqet.com\/vacancy\/job\/telephone-operator\/","title":{"rendered":"TELEPHONE OPERATOR"},"content":{"rendered":"<h1>Job Title: Telephone Operator<\/h1>\n<h2>Brief Summary<\/h2>\n<p>We are seeking a highly skilled and professional Telephone Operator to join our team. As a Telephone Operator, you will be the first point of contact for our customers, providing exceptional customer service, answering inquiries, and directing calls to the appropriate departments. If you have excellent communication skills, a friendly demeanor, and a passion for delivering top-notch service, we encourage you to apply for this exciting opportunity.<\/p>\n<h2>Key Responsibilities<\/h2>\n<ul>\n<li>Answer and direct incoming calls to the appropriate departments or personnel in a timely and professional manner<\/li>\n<li>Provide exceptional customer service, responding to customer inquiries, and resolving issues in a courteous and efficient way<\/li>\n<li>Manage and maintain accurate records of calls, including call logs, messages, and other relevant information<\/li>\n<li>Operate a switchboard, handling multiple calls simultaneously, and ensuring seamless connectivity<\/li>\n<li>Collaborate with other departments to resolve customer complaints and issues<\/li>\n<li>Stay up-to-date with company policies, procedures, and services to provide accurate information to customers<\/li>\n<\/ul>\n<hr \/>\n<h2>Requirements<\/h2>\n<ul>\n<li>Diploma or Certificate in Secretarial Studies, Office Administration, or a related field from a recognized institution in Ethiopia<\/li>\n<li>At least 1-2 years of experience as a Telephone Operator or in a similar role, preferably in a customer-facing environment<\/li>\n<li>Excellent communication, interpersonal, and problem-solving skills<\/li>\n<li>Proficiency in Amharic and English languages, with the ability to communicate effectively with customers and colleagues<\/li>\n<li>Basic computer skills, including proficiency in Microsoft Office and other software applications<\/li>\n<li>Ability to work in a fast-paced environment, handling multiple calls and tasks simultaneously<\/li>\n<li>Highly organized, with strong attention to detail and ability to maintain accurate records<\/li>\n<\/ul>\n","protected":false},"author":207,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[17],"job_listing_category":[193],"job_listing_location":[4],"job_listing_tag":[],"class_list":["post-39500","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-hospitality-and-tourism","job_listing_location-addis-ababa"],"metas":{"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/Inter-Luxury-Hotel.webp","custom-text-26140818":"Inter Luxury Hotel","_job_featured":"","_job_tag":[],"_job_filled":"","_job_urgent":"","_job_type":{"17":"Full Time"},"custom-select-24762152":"Onsite","_job_category":{"193":"Hospitality And Tourism"},"_job_expiry_date":"","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"","_job_experience":"Junior","custom-select-25910079":"1 \u2013 3 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-08-08","_job_location":{"4":"Addis Ababa"},"_job_apply_type":"with_email","_job_apply_url":"","_job_apply_email":"hr@interluxuryhotel.com","_job_phone":"","_job_employer_name":"Beleqet Jobs","_job_employer_url":"https:\/\/beleqet.com\/vacancy\/employer\/meseret\/"},"beleqet_data":{"_job_employer_posted_by":"9629","_job_logo_img":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/Inter-Luxury-Hotel.webp","_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/Inter-Luxury-Hotel.webp","custom-text-26140818":"Inter Luxury Hotel","_job_title":"TELEPHONE OPERATOR","_job_type":"17","custom-select-24762152":"Onsite","_job_category":"193","_job_gender":"Both","_job_salary_type":"monthly","_job_experience":"Junior","custom-select-25910079":"1 \u2013 3 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-08-08","_job_location":"4","_job_description":"<h1>Job Title: Telephone Operator<\/h1>\r\n<h2>Brief Summary<\/h2>\r\nWe are seeking a highly skilled and professional Telephone Operator to join our team. 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