About the Job
\nAbout Us<\/p>\n
Inter Luxury Hotel is a 5-star awarded luxurious Hotel. It is one of the few finest Five-Star Hotels in the capital city Addis Ababa-Ethiopia. It is Located in a strategic position at the heart of Kazanchis area, which is a great accessible place with open main road to and from different parts of the city. And 10 Min. away from Bole International Airport.<\/p>\n
The hotel has 194 luxuriously furnished stylish guest room completed with convenient amenities that displaying elegance. Of which 153 are rooms of various types in the Hotel Side & 42 magnificent luxurious furnished apartments.<\/p>\n
Position Title: Front Office Manager<\/p>\n
Reports to: Operation Manager\/General Manager<\/p>\n
POSITION SUMMARY:<\/p>\n
Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates activities in the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department.<\/p>\n
FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES:<\/p>\n
Trains, cross\u2013trains, and retrains all front office personnel.
\nBe Knowledgeable about all Front Office operating procedures.
\nResolves guest problems quickly, efficiently, and courteously.
\nParticipates in the selection of front office personnel.
\nSchedules the front office staff.
\nSupervises workload during shifts.
\nEvaluates the job performance of each front office employee.
\nMaintains working relationships and communicates with all departments.
\nMaintains master key control.
\nVerifies that accurate room status information is maintained and properly communicated.
\nMaximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, and maintain close observation of daily house count. Monitor the selling status of the house daily. I.e., flash report, allowance, etc.
\nUpdates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
\nReviews and completes credit limit report.
\nWorks within the allocated budget for the front office.
\nReceives information from the previous shift manager and passes on pertinent details to the oncoming manager.
\nChecks cashiers in and out and verifies banks and deposits at the end of each shift.
\nEnforces all cash-handling, check-cashing, and credit policies.
\nConducts regularly scheduled meetings of front office personnel.
\nUpholds the hotel’s commitment to hospitality.
\nPrepare performance reports related to the front office.
\nMonitor high balance guests and take appropriate action.
\nEnsure implementation of all hotel policies and house rules.
\nOperate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
\nPrepare revenue and occupancy forecasting.
\nEnsure logging and delivery of all messages, packages, and mail in a timely and professional manner.
\nEnsure that employees are always attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
\nMonitor all V.I.P\u2019s guests and requests.
\nMaintain required parts of all front office and stationery supplies.
\nReview daily front office work and activity reports generated by Night Audit.
\nReview the Front office logbook and Guest feedback forms daily.
\nMaintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs.
\nPerform other duties as requested by management.
\nAbout You
\nJob Requirements<\/p>\n
BA Degree and above in Front Office or Hotel Management or any related field.
\nHaving three or more years\u2019 work experience in a Front office Manager
\nGood Command of English and knowledge of other languages is advantageous
\nExcellent customer service skills,\u00a0knowledge of opera system, Teamwork, and diversity relations
\nGender required: FEMALE<\/p>\n","protected":false},"author":207,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[17],"job_listing_category":[188],"job_listing_location":[4],"job_listing_tag":[],"class_list":["post-39422","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-accounting-and-finance","job_listing_location-addis-ababa"],"metas":{"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/Inter-Luxury-Hotel.webp","custom-text-26140818":"Inter Luxury Hotel","_job_featured":"","_job_tag":[],"_job_filled":"","_job_urgent":"","_job_type":{"17":"Full Time"},"custom-select-24762152":"Onsite","_job_category":{"188":"Accounting And Finance"},"_job_expiry_date":"","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"","_job_experience":"Intermediate","custom-select-25910079":"3 \u2013 5 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-08-08","_job_location":{"4":"Addis Ababa"},"_job_apply_type":"with_email","_job_apply_url":"","_job_apply_email":"mihret.negash@interluxuryhotel.com","_job_phone":"","_job_employer_name":"Beleqet Jobs","_job_employer_url":"https:\/\/beleqet.com\/vacancy\/employer\/meseret\/"},"_links":{"self":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing\/39422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/users\/207"}],"replies":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/comments?post=39422"}],"wp:attachment":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/media?parent=39422"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_type?post=39422"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_category?post=39422"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_location?post=39422"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_tag?post=39422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}