About the Job
\nTitle: General Service\/Receptionist\/<\/p>\n
Reporting Unit\/Supervisor: Deputy CEO<\/p>\n
Duty Station : Addis Ababa<\/p>\n
Job Summary<\/p>\n
This dual-role position combines front-desk reception, office administration, and marketing supervision. The ideal candidate will serve as the professional face of the company while overseeing daily apartment\/guesthouse operations, managing team performance, and driving customer satisfaction through online reviews and complaint resolution.<\/p>\n
Core Duties and Responsibilities<\/p>\n
Front Office & General Services<\/p>\n
Guest Hospitality: Greet all visitors and clients with a warm, professional demeanor, efficiently directing them to the appropriate personnel.
\nCommunications Management: Handle incoming phone calls and emails, routing resident inquiries to the correct departments.
\nCalendar Coordination: Oversee the scheduling and organization of office meetings.
\nFacility Maintenance: Maintain high standards of cleanliness, neatness, and visual appeal across all offices and guest rooms.
\nPunctuality Oversight: Monitor and ensure that office trainees\/learners arrive on time.
\nMarketing & Operations Supervision<\/p>\n
Reputation Management: Actively encourage and secure guest reviews on their scheduled day of checkout.
\nSocial Media Engagement: Create and publish promotional advertisements across social media platforms.
\nTeam Leadership: Supervise, guide, and support the apartment reception staff.
\nAsset Management: Track and inventory guesthouse assets, equipment, and critical reception supplies to ensure seamless daily operations.
\nConflict Resolution: Address apartment guest complaints and suggestions promptly, delivering effective solutions to ensure total guest satisfaction.
\nOperational Support: Execute additional tasks and duties as requested by the immediate supervisor.
\nAbout You
\nRequirements<\/p>\n
Education: Bachelor\u2019s Degree in Customer Service, Business Management, Marketing, or a related field.
\nExperience: A minimum of 4 years of experience within the hospitality industry.
\nLeadership Experience: At least 1 year of experience in a supervisory or leadership role.
\nskills<\/p>\n
Strong Communication and interpersonal skills
\nProblem solving ability
\ncomputer application
\nattention to detail<\/p>\n","protected":false},"author":207,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[17],"job_listing_category":[224],"job_listing_location":[4],"job_listing_tag":[],"class_list":["post-39207","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-customer-service-and-care","job_listing_location-addis-ababa"],"metas":{"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/DAT-INTERNATIONAL-TRADING-PLC.webp","custom-text-26140818":"DAT INTERNATIONAL TRADING PLC","_job_featured":"","_job_tag":[],"_job_filled":"","_job_urgent":"","_job_type":{"17":"Full Time"},"custom-select-24762152":"Onsite","_job_category":{"224":"Customer Service And Care"},"_job_expiry_date":"","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"","_job_experience":"Intermediate","custom-select-25910079":"3 \u2013 5 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-07-18","_job_location":{"4":"Addis Ababa"},"_job_apply_type":"external","_job_apply_url":"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSf6RZvW5-3uM2rh9JauvztxZCfNGnXV0e1WLZNoAIdnG4S_Eg\/viewform","_job_apply_email":"","_job_phone":"","_job_employer_name":"Beleqet Jobs","_job_employer_url":"https:\/\/beleqet.com\/vacancy\/employer\/meseret\/"},"beleqet_data":{"_job_employer_posted_by":"9629","_job_logo_img":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/DAT-INTERNATIONAL-TRADING-PLC.webp","_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/DAT-INTERNATIONAL-TRADING-PLC.webp","custom-text-26140818":"DAT INTERNATIONAL TRADING PLC","_job_title":"General Service (Receptionist)","_job_type":"17","custom-select-24762152":"Onsite","_job_category":"224","_job_gender":"Both","_job_salary_type":"monthly","_job_experience":"Intermediate","custom-select-25910079":"3 \u2013 5 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-07-18","_job_location":"4","_job_description":"About the Job\r\nTitle: General Service\/Receptionist\/\r\n\r\nReporting Unit\/Supervisor: Deputy CEO\r\n\r\nDuty Station : Addis Ababa\r\n\r\nJob Summary\r\n\r\nThis dual-role position combines front-desk reception, office administration, and marketing supervision. The ideal candidate will serve as the professional face of the company while overseeing daily apartment\/guesthouse operations, managing team performance, and driving customer satisfaction through online reviews and complaint resolution.\r\n\r\nCore Duties and Responsibilities\r\n\r\nFront Office & General Services\r\n\r\nGuest Hospitality: Greet all visitors and clients with a warm, professional demeanor, efficiently directing them to the appropriate personnel.\r\nCommunications Management: Handle incoming phone calls and emails, routing resident inquiries to the correct departments.\r\nCalendar Coordination: Oversee the scheduling and organization of office meetings.\r\nFacility Maintenance: Maintain high standards of cleanliness, neatness, and visual appeal across all offices and guest rooms.\r\nPunctuality Oversight: Monitor and ensure that office trainees\/learners arrive on time.\r\nMarketing & Operations Supervision\r\n\r\nReputation Management: Actively encourage and secure guest reviews on their scheduled day of checkout.\r\nSocial Media Engagement: Create and publish promotional advertisements across social media platforms.\r\nTeam Leadership: Supervise, guide, and support the apartment reception staff.\r\nAsset Management: Track and inventory guesthouse assets, equipment, and critical reception supplies to ensure seamless daily operations.\r\nConflict Resolution: Address apartment guest complaints and suggestions promptly, delivering effective solutions to ensure total guest satisfaction.\r\nOperational Support: Execute additional tasks and duties as requested by the immediate supervisor.\r\nAbout You\r\nRequirements\r\n\r\nEducation: Bachelor\u2019s Degree in Customer Service, Business Management, Marketing, or a related field.\r\nExperience: A minimum of 4 years of experience within the hospitality industry.\r\nLeadership Experience: At least 1 year of experience in a supervisory or leadership role.\r\nskills\r\n\r\nStrong Communication and interpersonal skills\r\nProblem solving ability\r\ncomputer application\r\nattention to detail","_job_apply_type":"external","_job_apply_url":"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSf6RZvW5-3uM2rh9JauvztxZCfNGnXV0e1WLZNoAIdnG4S_Eg\/viewform","_job_post_type":"job_listing","_job_featured_image":null,"_telegram_alerts_sent_count":"3","_fast_match_notified":"1","_job_expiry_date":"","_viewed_count":"30","_views_by_date":{"2026-07-04":5,"2026-07-05":2,"2026-07-06":1,"2026-07-07":1,"2026-07-08":2,"2026-07-09":2,"2026-07-10":1,"2026-07-11":1,"2026-07-13":1,"2026-07-15":1,"2026-07-25":1,"2026-07-26":1,"2026-07-29":1,"2026-08-05":3,"2026-08-07":1,"2026-08-08":1,"2026-08-16":2,"2026-08-20":2,"2026-08-22":1},"_recently_viewed":"2026-08-22","_job_views_count":"24","_elementor_page_assets":[]},"_links":{"self":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing\/39207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/users\/207"}],"replies":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/comments?post=39207"}],"wp:attachment":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/media?parent=39207"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_type?post=39207"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_category?post=39207"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_location?post=39207"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_tag?post=39207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}