About the Job
\nPurpose of the Job:<\/p>\n
Receive and process cash transactions, including deposits, withdrawals, and FCY currency exchange, accurately and efficiently. Arrange all cash notes by sorting, warping and lodged based on their denomination. Maintain an organized cash drawer and ensure proper cash balancing at the end of each operational date. Adhere to cash handling policies and procedures to minimize errors and discrepancies. Maintain a high level of customer satisfaction by delivering exceptional service and building strong customer relationships. Enhancing the attraction, satisfaction and retention of existing customers through providing excellent customer service delivery so as to meet and exceed established sales, goals and deliver financial service products to current and potential customers and improving the efficiency of the branch operation and resource utilization.<\/p>\n
Main Duties and Responsibilities:<\/p>\n
Ensure that the required related stationery items are fulfilled for daily business operations.
\nCoach and coordinate the activities of Customer Service Officers within the branch
\nMonitor service levels against customers\u2019 expectation;
\nFacilitate the provision of efficient and high quality service to customers as per the standard;
\nEnsure all branch transactions are executed accurately and efficiently;
\nEnsure the principle of permissibility is in place;
\nEnsure the daily transactions are properly completed;
\nEnsure that unauthorized and unaudited daily transactions are properly authorized and audited
\nstrictly control the Vault cash; both LCY and FCY;
\nEnsure that the \u2013 Vault cash has the balance at the end of each business day without any fail;
\nEnsure the \u2013 Vault has balance both the local and foreign currency;
\nDischarge other duties and responsibilities as deemed necessary
\nOpen and administer the Primary Vault dually with the BM and BOS.
\nOversee and assess customer service staff activities, and provide them with regular performance-related feedback.
\nInitiate cash consignments to\/from Treasury by maintaining the established cash holding limit of the Branch, and supply cash against signature to the cashier for the day\u2019s operation and make the necessary replenishments.
\nReceive, verify, lodge and withdraw cash to\/from Primary and Secondary Vault and post transaction related to cash deposit\/withdrawal to\/from vault in the System.
\nAbout You
\nQualification:
\nBachelor\u2019s degree in Accounting, Management, Economics, or related fields.
\nExperience:
\nThree years of related Banking experience.
\nIFB training Certification is advantageous.<\/p>\n","protected":false},"author":207,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[17],"job_listing_category":[224],"job_listing_location":[4],"job_listing_tag":[],"class_list":["post-39182","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-customer-service-and-care","job_listing_location-addis-ababa"],"metas":{"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/07\/Hijra-Bank-S.C-1.webp","custom-text-26140818":"Hijra Bank S.C","_job_featured":"","_job_tag":[],"_job_filled":"","_job_urgent":"","_job_type":{"17":"Full Time"},"custom-select-24762152":"Onsite","_job_category":{"224":"Customer Service And Care"},"_job_expiry_date":"","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"11","_job_experience":"Intermediate","custom-select-25910079":"3 \u2013 5 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-07-14","_job_location":{"4":"Addis Ababa"},"_job_apply_type":"external","_job_apply_url":"https:\/\/forms.gle\/2dcvt91rW7XE2g3e9","_job_apply_email":"","_job_phone":"","_job_employer_name":"Beleqet Jobs","_job_employer_url":"https:\/\/beleqet.com\/vacancy\/employer\/meseret\/"},"_links":{"self":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing\/39182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/users\/207"}],"replies":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/comments?post=39182"}],"wp:attachment":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/media?parent=39182"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_type?post=39182"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_category?post=39182"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_location?post=39182"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_tag?post=39182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}