About the Job
\nRIES Engineering Share Company invites qualified and experienced professionals to apply for the position of\u00a0Parts & Service Sales Representative (PSSR)\u00a0under the Mining Aftersales Department.<\/p>\n
Position Details<\/p>\n
Job Title:\u00a0Parts & Service Sales Representative (PSSR)
\nDepartment\/Division:\u00a0Mining Aftersales
\nRequired Number:\u00a01
\nDuty Station:\u00a0Addis Ababa, with frequent customer visits
\nReports To:\u00a0Parts & Service Sales Manager
\nJob Purpose<\/p>\n
To develop and maintain strong customer relationships within the mining sector, driving parts and service sales growth through proactive customer engagement, technical advisory, and promotion of maintenance programs and service agreements. The role ensures accurate and timely commercial follow-up while coordinating closely with NEFC\u2019s Sales Office.<\/p>\n
Major Duties and Responsibilities<\/p>\n
1. Sales & Customer Relationship Management<\/p>\n
Manage and grow parts and service sales within the assigned customer base
\nBuild and sustain long-term customer relationships at all levels
\nAct as the main point of contact for all parts and service-related matters
\nPromote Service Level Agreements (SLAs), preventive maintenance programs, and repair-before-failure solutions
\n2. Customer Engagement & Field Operations<\/p>\n
Conduct regular customer visits and equipment inspections
\nAssess equipment condition and identify service opportunities
\nRecommend appropriate parts and maintenance solutions
\n3. Commercial Operations<\/p>\n
Prepare and issue quotations for onshore sales
\nCoordinate offshore quotations and order processing with NEFC\u2019s Parts & Service Sales Officer
\nEnsure full commercial follow-up of quotations and sales until closure
\nHandle tenders and support commercial negotiations
\n4. Coordination & Service Delivery<\/p>\n
Collaborate with site teams to ensure service quality and timely delivery
\nSupport issue resolution and maintain customer satisfaction
\nCoordinate with internal stakeholders for efficient operations
\n5. Market Intelligence & Business Development<\/p>\n
Monitor customer purchasing trends and competitor activities
\nIdentify new sales opportunities and market developments
\n6. Systems, Reporting & Compliance<\/p>\n
Maintain accurate records of customer visits, quotations, and opportunities in CRM systems
\nEnsure compliance with company procedures and pricing guidelines
\nProvide regular reports on sales activities, pipeline, and performance
\n7. Health, Safety & Environment (HSE)<\/p>\n
Comply with all HSE standards during site visits
\nPromote safe working practices at customer sites
\n8. Other Duties<\/p>\n
Participate in sales meetings, customer reviews, and coordination sessions
\nPerform other related duties as assigned by the supervisor
\nKey Performance Indicators (KPIs)<\/p>\n
Achievement of sales targets (revenue, margin, hit rate)
\nCustomer satisfaction and retention
\nFrequency and effectiveness of customer visits
\nAccuracy and timeliness of quotations and reporting
\nGrowth in SLA and maintenance contract coverage<\/p>\n
About You
\nEducation:\u00a0Bachelor\u2019s Degree in Mechanical or Electrical Engineering
\nExperience:\u00a0Minimum of 4 years in mining, heavy equipment aftersales, or technical sales
\nStrong understanding of heavy equipment service operations (knowledge of Komatsu equipment is highly desirable)
\nProven track record in sales and customer relationship management
\nProficiency in Microsoft Office (ERP\/CRM systems is an advantage)
\nFluency in English with strong communication and negotiation skills
\nAdditional Requirements<\/p>\n
Strong customer orientation and commercial mindset
\nAbility to translate technical requirements into sales opportunities
\nExcellent interpersonal and communication skills
\nSelf-motivated, disciplined, and results-oriented
\nHigh level of integrity and professionalism
\nStrong commitment to safety and continuous improvement
\nAdvantageous Qualifications<\/p>\n
Experience with Komatsu or any other OEM is a strong asset
\nExposure to large-sized construction or mining equipment is an added advantag<\/p>\n","protected":false},"author":207,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[17],"job_listing_category":[198],"job_listing_location":[4],"job_listing_tag":[],"class_list":["post-36791","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-sales-and-promotion","job_listing_location-addis-ababa"],"metas":{"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/06\/RIES-Engineering-Share-Company.webp","custom-text-26140818":"Ries Engineering Share Company","_job_featured":"","_job_tag":[],"_job_filled":"","_job_urgent":"","_job_type":{"17":"Full Time"},"custom-select-24762152":"Onsite","_job_category":{"198":"Sales And Promotion"},"_job_expiry_date":"","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"","_job_experience":"Intermediate","custom-select-25910079":"3 \u2013 5 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-06-16","_job_location":{"4":"Addis Ababa"},"_job_apply_type":"with_email","_job_apply_url":"","_job_apply_email":"jobs@riesethiopia.com","_job_phone":"","_job_employer_name":"Beleqet Jobs","_job_employer_url":"https:\/\/beleqet.com\/vacancy\/employer\/meseret\/"},"beleqet_data":{"_job_employer_posted_by":"9629","_job_logo_img":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/06\/RIES-Engineering-Share-Company.webp","_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/06\/RIES-Engineering-Share-Company.webp","custom-text-26140818":"Ries Engineering Share Company","_job_title":"Parts & Service Sales Representative (PSSR)","_job_type":"17","custom-select-24762152":"Onsite","_job_category":"198","_job_gender":"Both","_job_salary_type":"monthly","_job_experience":"Intermediate","custom-select-25910079":"3 \u2013 5 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-06-16","_job_location":"4","_job_description":"About the Job\r\nRIES Engineering Share Company invites qualified and experienced professionals to apply for the position of\u00a0Parts & Service Sales Representative (PSSR)\u00a0under the Mining Aftersales Department.\r\n\r\nPosition Details\r\n\r\nJob Title:\u00a0Parts & Service Sales Representative (PSSR)\r\nDepartment\/Division:\u00a0Mining Aftersales\r\nRequired Number:\u00a01\r\nDuty Station:\u00a0Addis Ababa, with frequent customer visits\r\nReports To:\u00a0Parts & Service Sales Manager\r\nJob Purpose\r\n\r\nTo develop and maintain strong customer relationships within the mining sector, driving parts and service sales growth through proactive customer engagement, technical advisory, and promotion of maintenance programs and service agreements. The role ensures accurate and timely commercial follow-up while coordinating closely with NEFC\u2019s Sales Office.\r\n\r\nMajor Duties and Responsibilities\r\n\r\n1. Sales & Customer Relationship Management\r\n\r\nManage and grow parts and service sales within the assigned customer base\r\nBuild and sustain long-term customer relationships at all levels\r\nAct as the main point of contact for all parts and service-related matters\r\nPromote Service Level Agreements (SLAs), preventive maintenance programs, and repair-before-failure solutions\r\n2. Customer Engagement & Field Operations\r\n\r\nConduct regular customer visits and equipment inspections\r\nAssess equipment condition and identify service opportunities\r\nRecommend appropriate parts and maintenance solutions\r\n3. Commercial Operations\r\n\r\nPrepare and issue quotations for onshore sales\r\nCoordinate offshore quotations and order processing with NEFC\u2019s Parts & Service Sales Officer\r\nEnsure full commercial follow-up of quotations and sales until closure\r\nHandle tenders and support commercial negotiations\r\n4. Coordination & Service Delivery\r\n\r\nCollaborate with site teams to ensure service quality and timely delivery\r\nSupport issue resolution and maintain customer satisfaction\r\nCoordinate with internal stakeholders for efficient operations\r\n5. Market Intelligence & Business Development\r\n\r\nMonitor customer purchasing trends and competitor activities\r\nIdentify new sales opportunities and market developments\r\n6. Systems, Reporting & Compliance\r\n\r\nMaintain accurate records of customer visits, quotations, and opportunities in CRM systems\r\nEnsure compliance with company procedures and pricing guidelines\r\nProvide regular reports on sales activities, pipeline, and performance\r\n7. Health, Safety & Environment (HSE)\r\n\r\nComply with all HSE standards during site visits\r\nPromote safe working practices at customer sites\r\n8. Other Duties\r\n\r\nParticipate in sales meetings, customer reviews, and coordination sessions\r\nPerform other related duties as assigned by the supervisor\r\nKey Performance Indicators (KPIs)\r\n\r\nAchievement of sales targets (revenue, margin, hit rate)\r\nCustomer satisfaction and retention\r\nFrequency and effectiveness of customer visits\r\nAccuracy and timeliness of quotations and reporting\r\nGrowth in SLA and maintenance contract coverage\r\n\r\nAbout You\r\nEducation:\u00a0Bachelor\u2019s Degree in Mechanical or Electrical Engineering\r\nExperience:\u00a0Minimum of 4 years in mining, heavy equipment aftersales, or technical sales\r\nStrong understanding of heavy equipment service operations (knowledge of Komatsu equipment is highly desirable)\r\nProven track record in sales and customer relationship management\r\nProficiency in Microsoft Office (ERP\/CRM systems is an advantage)\r\nFluency in English with strong communication and negotiation skills\r\nAdditional Requirements\r\n\r\nStrong customer orientation and commercial mindset\r\nAbility to translate technical requirements into sales opportunities\r\nExcellent interpersonal and communication skills\r\nSelf-motivated, disciplined, and results-oriented\r\nHigh level of integrity and professionalism\r\nStrong commitment to safety and continuous improvement\r\nAdvantageous Qualifications\r\n\r\nExperience with Komatsu or any other OEM is a strong asset\r\nExposure to large-sized construction or mining equipment is an added advantag","_job_apply_type":"with_email","_job_apply_email":"jobs@riesethiopia.com","_job_post_type":"job_listing","_job_featured_image":null,"_job_expiry_date":"","_viewed_count":"53","_views_by_date":{"2026-06-08":6,"2026-06-09":1,"2026-06-10":5,"2026-06-11":3,"2026-06-12":2,"2026-06-13":3,"2026-06-14":2,"2026-06-15":1,"2026-06-16":3,"2026-06-18":1,"2026-06-25":1,"2026-06-27":1,"2026-07-01":1,"2026-07-05":1,"2026-07-06":1,"2026-07-08":2,"2026-07-09":1,"2026-07-11":1,"2026-07-13":1,"2026-07-15":2,"2026-07-17":1,"2026-07-21":1,"2026-07-22":1,"2026-08-02":1,"2026-08-04":1,"2026-08-09":1,"2026-08-11":1,"2026-08-14":1,"2026-08-16":2,"2026-08-17":1,"2026-08-20":1,"2026-08-21":1,"2026-08-22":1},"_recently_viewed":"2026-08-22","_job_views_count":"50","_elementor_page_assets":[]},"_links":{"self":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing\/36791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/users\/207"}],"replies":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/comments?post=36791"}],"wp:attachment":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/media?parent=36791"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_type?post=36791"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_category?post=36791"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_location?post=36791"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_tag?post=36791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}