The Junior IT Support Officer at Digaf & Micro-Credit Provider SC is responsible for providing technical assistance and support for computer systems, networks, and hardware maintenance. This full-time role, suitable for candidates with 1-3 years of experience, will be based in our Addis Ababa office. The position involves troubleshooting issues, maintaining IT infrastructure, and ensuring efficient operation of technology resources to support organizational goals.<\/p>\n
Key Responsibilities:<\/p>\n
Provide first-level support for hardware and software issues reported by users.
\nAssist in the installation, configuration, and maintenance of computer systems and networks.
\nTroubleshoot and resolve network connectivity problems.
\nPerform regular system updates and ensure security measures are in place.
\nDocument technical issues and resolutions in the helpdesk system.
\nCollaborate with senior IT staff on complex problems and projects.
\nAssist in the setup and maintenance of IT equipment for new employees.
\nConduct regular hardware maintenance and repairs as needed.
\nMonitor system performance and recommend improvements.
\nParticipate in training sessions for staff on new technologies and software.
\nAbout You
\nRequired Skills:<\/p>\n
Demonstrate proficiency in operating systems such as Windows and Linux.
\nUnderstand and apply networking concepts including TCP\/IP, DNS, and DHCP.
\nPerform routine hardware diagnostics and repairs on desktops and laptops.
\nUtilize remote support tools to assist users effectively.
\nManage software installations and updates with attention to detail.
\nImplement basic cybersecurity practices to protect organizational data.
\nMaintain accurate inventory of IT assets and equipment.
\nAnalyze and troubleshoot common software issues proactively.
\nCommunicate technical information clearly to non-technical users.
\nWork collaboratively in a team environment to solve IT challenges.<\/p>\n","protected":false},"author":207,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[17],"job_listing_category":[187],"job_listing_location":[4],"job_listing_tag":[],"class_list":["post-33477","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-information-technology","job_listing_location-addis-ababa"],"metas":{"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/05\/Digaf-Micro-Credit-Provider-SC.webp","custom-text-26140818":"Digaf & Micro-Credit Provider SC","_job_featured":"","_job_tag":[],"_job_filled":"","_job_urgent":"","_job_type":{"17":"Full Time"},"custom-select-24762152":"Onsite","_job_category":{"187":"Information Technology"},"_job_expiry_date":"","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"1","_job_experience":"Junior","custom-select-25910079":"1 \u2013 3 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-05-15","_job_location":{"4":"Addis Ababa"},"_job_apply_type":"external","_job_apply_url":"https:\/\/forms.gle\/eUASjboLRAZesjrGA","_job_apply_email":"","_job_phone":"","_job_employer_name":"Beleqet Jobs","_job_employer_url":"https:\/\/beleqet.com\/vacancy\/employer\/meseret\/"},"beleqet_data":{"_job_employer_posted_by":"9629","_job_logo_img":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/05\/Digaf-Micro-Credit-Provider-SC.webp","custom-text-26140818":"Digaf & Micro-Credit Provider SC","_job_title":"Junior IT Support Officer","_job_type":"17","custom-select-24762152":"Onsite","_job_category":"187","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"1","_job_experience":"Junior","custom-select-25910079":"1 \u2013 3 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-05-15","_job_location":"4","_job_description":"The Junior IT Support Officer at Digaf & Micro-Credit Provider SC is responsible for providing technical assistance and support for computer systems, networks, and hardware maintenance. This full-time role, suitable for candidates with 1-3 years of experience, will be based in our Addis Ababa office. The position involves troubleshooting issues, maintaining IT infrastructure, and ensuring efficient operation of technology resources to support organizational goals.\r\n\r\nKey Responsibilities:\r\n\r\nProvide first-level support for hardware and software issues reported by users.\r\nAssist in the installation, configuration, and maintenance of computer systems and networks.\r\nTroubleshoot and resolve network connectivity problems.\r\nPerform regular system updates and ensure security measures are in place.\r\nDocument technical issues and resolutions in the helpdesk system.\r\nCollaborate with senior IT staff on complex problems and projects.\r\nAssist in the setup and maintenance of IT equipment for new employees.\r\nConduct regular hardware maintenance and repairs as needed.\r\nMonitor system performance and recommend improvements.\r\nParticipate in training sessions for staff on new technologies and software.\r\nAbout You\r\nRequired Skills:\r\n\r\nDemonstrate proficiency in operating systems such as Windows and Linux.\r\nUnderstand and apply networking concepts including TCP\/IP, DNS, and DHCP.\r\nPerform routine hardware diagnostics and repairs on desktops and laptops.\r\nUtilize remote support tools to assist users effectively.\r\nManage software installations and updates with attention to detail.\r\nImplement basic cybersecurity practices to protect organizational data.\r\nMaintain accurate inventory of IT assets and equipment.\r\nAnalyze and troubleshoot common software issues proactively.\r\nCommunicate technical information clearly to non-technical users.\r\nWork collaboratively in a team environment to solve IT challenges.","_job_apply_type":"external","_job_apply_url":"https:\/\/forms.gle\/eUASjboLRAZesjrGA","_job_post_type":"job_listing","_job_featured_image":null,"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/05\/Digaf-Micro-Credit-Provider-SC.webp","_job_expiry_date":"","_viewed_count":"102","_views_by_date":{"2026-05-07":14,"2026-05-08":10,"2026-05-09":3,"2026-05-10":3,"2026-05-11":2,"2026-05-12":3,"2026-05-13":1,"2026-05-14":2,"2026-05-15":1,"2026-05-17":1,"2026-05-18":1,"2026-05-19":1,"2026-05-20":2,"2026-05-25":1,"2026-05-27":1,"2026-05-28":1,"2026-05-29":1,"2026-06-02":1,"2026-06-06":1,"2026-06-08":1,"2026-06-09":1,"2026-06-10":1,"2026-06-12":1,"2026-06-13":2,"2026-06-15":2,"2026-06-16":2,"2026-06-17":1,"2026-06-18":1,"2026-06-19":2,"2026-06-20":1,"2026-06-21":1,"2026-06-26":1,"2026-06-27":1,"2026-06-30":1,"2026-07-02":1,"2026-07-04":1,"2026-07-05":3,"2026-07-06":1,"2026-07-07":2,"2026-07-08":1,"2026-07-12":2,"2026-07-13":2,"2026-07-14":1,"2026-07-15":1,"2026-07-16":1,"2026-07-19":1,"2026-07-22":1,"2026-07-24":1,"2026-07-25":1,"2026-07-26":2,"2026-07-28":1,"2026-07-30":1,"2026-07-31":1,"2026-08-03":1,"2026-08-04":2,"2026-08-09":1,"2026-08-12":1,"2026-08-13":1,"2026-08-17":1,"2026-08-18":1},"_recently_viewed":"2026-08-18","_job_views_count":"101","litespeed_vpi_list":["vpi error"],"_elementor_page_assets":[]},"_links":{"self":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing\/33477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/users\/207"}],"replies":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/comments?post=33477"}],"wp:attachment":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/media?parent=33477"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_type?post=33477"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_category?post=33477"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_location?post=33477"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_tag?post=33477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}