Detailed Duties and Responsibilities<\/p>\n
1. Branch leadership and execution rhythm<\/p>\n
\u2022 Translate company volume targets and service expectations into a practical weekly and daily branch operating plan.<\/p>\n
\u2022 Lead structured review meetings covering stock, dispatch, route priorities, collections, customer issues, and staffing constraints.<\/p>\n
\u2022 Ensure every department understands branch priorities and exception escalation rules.<\/p>\n
2. Sales performance and market coverage<\/p>\n
\u2022 Drive route productivity, outlet coverage, order quality, sales follow-up, and execution discipline across the territory.<\/p>\n
\u2022 Review daily sales progress against target and act early on underperforming routes, weak customers, or missed opportunities.<\/p>\n
\u2022 Coordinate with sales teams on promotions, visibility priorities, customer feedback, and service recovery.<\/p>\n
3. Stock, warehouse, and inventory discipline<\/p>\n
\u2022 Maintain tight oversight over stock receipt, storage, loading, returns, breakage, empties, and physical count accuracy.<\/p>\n
\u2022 Require timely investigation of stock variances, loading errors, damages, and suspicious movements.<\/p>\n
\u2022 Ensure the warehouse operates with readiness, cleanliness, documentation, and count discipline.<\/p>\n
4. Fleet, dispatch, and service reliability<\/p>\n
\u2022 Coordinate vehicle readiness, dispatch schedules, turnaround expectations, and route support so deliveries are reliable.<\/p>\n
\u2022 Monitor transport bottlenecks, trip delays, downtime patterns, and dispatch exceptions before they become customer problems.<\/p>\n
\u2022 Work with operations and maintenance stakeholders to reduce preventable disruption.<\/p>\n
5. Cash, credit, and collection control<\/p>\n
\u2022 Maintain visibility over daily collections, credit exposure, overdue balances, and unresolved customer account issues.<\/p>\n
\u2022 Ensure cash and collection processes are documented, reviewed, and escalated quickly when anomalies appear.<\/p>\n
\u2022 Support disciplined customer decisions by balancing volume growth with payment risk and company policy.<\/p>\n
6. Customer management and service quality<\/p>\n
\u2022 Protect service quality across outlets, distributors, and key customers by resolving delivery issues, stock complaints, and communication gaps promptly.<\/p>\n
\u2022 Make sure the branch is known for reliability, disciplined follow-up, and fast issue resolution.<\/p>\n
\u2022 Track recurring customer complaints and convert them into branch improvement actions.<\/p>\n
7. People leadership and accountability<\/p>\n
\u2022 Lead supervisors and support managers with clarity on target, discipline, reporting quality, and problem ownership.<\/p>\n
\u2022 Set expectations for attendance, conduct, teamwork, and care of company stock, cash, vehicles, and equipment.<\/p>\n
\u2022 Support coaching, consequence management, and talent development across the branch.<\/p>\n
8. Reporting, analysis, and management communication<\/p>\n
\u2022 Issue concise, decision-ready reports on branch volume, dispatch, stock, cash, credit, customer issues, and risks.<\/p>\n
\u2022 Translate branch numbers into action priorities instead of only sending raw figures.<\/p>\n
\u2022 Escalate urgent issues early with facts, options, and proposed next steps.<\/p>\n
9. Risk management, controls, and continuous improvement<\/p>\n
\u2022 Strengthen approval discipline, exception logs, post-dispatch review, physical verification routines, and basic loss-prevention controls.<\/p>\n
\u2022 Review root causes behind repeated delays, stock loss, weak route output, and customer churn.<\/p>\n
\u2022 Introduce practical process improvements that make the branch faster, cleaner, and more dependable.<\/p>\n
<\/p>\n
Required Deliverables by Frequency<\/p>\n
Frequency
\nDeliverables expected from the role
\nDaily
\nSales vs target update; dispatch status; vehicle readiness view; urgent stock or customer exception log; collection watch list.
\nWeekly
\nBranch performance review; stock-risk summary; overdue customer action list; route productivity review; people and service exceptions.
\nMonthly
\nBranch operating report covering volume, stock accuracy, breakage\/loss, collections, fleet performance, customer issues, and priority actions.
\nQuarterly
\nCommercial review; territory and route effectiveness assessment; staffing and capability review; branch control improvement update.
\nAnnually
\nBranch plan; target deployment assumptions; capability and infrastructure needs; process improvement priorities.
\nPerformance Indicators (KPIs)<\/p>\n
Area
\nIllustrative KPI
\nExpectation
\nSales execution
\nBranch target achievement
\nConsistent performance against approved plan with early action on gaps
\nService
\nOn-time and complete delivery support
\nCustomer service issues identified and resolved quickly
\nStock control
\nVariance, loss, and breakage visibility
\nMaterial exceptions investigated and reduced
\nCollections
\nOverdue balance discipline
\nAging controlled with clear escalation
\nDispatch
\nVehicle and route readiness
\nFewer preventable delays and stronger daily execution
\nReporting
\nQuality of branch management reports
\nClear, timely, action-oriented reporting
\nLeadership
\nCross-functional branch discipline
\nManagers and supervisors work on one operating rhythm<\/p>\n","protected":false},"author":207,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[17],"job_listing_category":[188],"job_listing_location":[4],"job_listing_tag":[],"class_list":["post-32132","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-accounting-and-finance","job_listing_location-addis-ababa"],"metas":{"_job_logo":"https:\/\/beleqet.com\/vacancy\/wp-content\/uploads\/wp-job-board-pro-uploads\/_job_logo\/2026\/04\/Omotic-General-Trading-PLC.webp","custom-text-26140818":"Omotic General Trading PLC","_job_featured":"","_job_tag":[],"_job_filled":"","_job_urgent":"","_job_type":{"17":"Full Time"},"custom-select-24762152":"Onsite","_job_category":{"188":"Accounting And Finance"},"_job_expiry_date":"","_job_gender":"Both","_job_salary_type":"monthly","custom-number-21785310":"","_job_experience":"Senior","custom-select-25910079":"5 \u2013 10 Years","_job_qualification":"Bachelor Degree","_job_application_deadline_date":"2026-05-24","_job_location":{"4":"Addis Ababa"},"_job_apply_type":"with_email","_job_apply_url":"","_job_apply_email":"helenamahitemu01@gmail.com","_job_phone":"","_job_employer_name":"Beleqet Jobs","_job_employer_url":"https:\/\/beleqet.com\/vacancy\/employer\/meseret\/"},"_links":{"self":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing\/32132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/users\/207"}],"replies":[{"embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/comments?post=32132"}],"wp:attachment":[{"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/media?parent=32132"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_type?post=32132"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_category?post=32132"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_location?post=32132"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/beleqet.com\/vacancy\/wp-json\/wp\/v2\/job_listing_tag?post=32132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}