Deputy Manager-Operations (French Speaker)

Job Description

Knowledge & Key Skills: –

Proficiency in MS office & good typing speed
Adaptability and presence of mind to handle customer queries and complaints
In-depth knowledge and understanding of systems and processes
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness Team management skills
Organizational Competencies
Functional Competencies
1. Entrepreneurship
1. Good Communication skills in English [Verbal & Written]
2. Quality & Service Orientation
2. Customer Orientation
3. Teamwork & Collaboration
3. Good team player
4. Diversity Sensitivity
4. Problem solving & Multitasking skills
5. Personal & Professional Development
5. Interpersonal Skills
6. Delivering Results
6. Self-Motivated and Self-Directed
7. Communication
7. Conflict Management skills
8. Networking
8. Time Management
9. Leadership
9. Planning, Organizing, Motivating, Directing and Controlling
Education:- MA/BA/BSc/MSc Degree from Reputable Universities .

Experience: 2-4 years of experience in customer service or Hospitality industry.

Language Requirements

Fluency in French Language
Fluency in English and Knowledge of additional international language would be very helpful