Job Description

Job Title: Branch Business Relationship Manager-IFB for Branches Under North Addis District

Brief Summary

We are seeking a highly skilled and experienced Branch Business Relationship Manager-IFB to join our team in managing and developing business relationships with our clients in branches under the North Addis District. The successful candidate will be responsible for identifying new business opportunities, managing existing relationships, and providing excellent customer service to our clients. This is an exciting opportunity for a motivated and results-driven professional to join our team and contribute to the growth and success of our organization.

Key Responsibilities

• Develop and implement business development strategies to achieve sales targets and expand our client base in the assigned branches
• Build and maintain strong relationships with existing clients to increase customer loyalty and retention
• Identify new business opportunities and convert them into sales leads
• Conduct market research and competitor analysis to stay informed about market trends and competitor activity
• Collaborate with internal stakeholders, including sales, marketing, and product teams, to develop and implement effective sales strategies
• Provide excellent customer service and respond to client inquiries and concerns in a timely and professional manner
• Monitor and analyze sales performance data to identify areas for improvement and optimize sales strategies

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field from a recognized Ethiopian university
• Minimum 3 years of experience in a business development or sales role, preferably in the banking or financial services industry
• Proven track record of achieving sales targets and expanding client bases
• Excellent communication, interpersonal, and negotiation skills
• Strong analytical and problem-solving skills, with the ability to analyze sales data and develop effective sales strategies
• Proficiency in MS Office applications, including Excel, Word, and PowerPoint
• Fluency in Amharic and English, with excellent written and verbal communication skills
• Ability to work in a fast-paced environment and meet deadlines