Job Description

Arabic Speaker – Operations Officer

Brief Summary

We are seeking a highly skilled and experienced Arabic Speaker – Operations Officer to join our team. The successful candidate will be responsible for providing operational support, managing day-to-day activities, and ensuring the smooth execution of our business operations. Fluency in Arabic is a must, as the role will involve communicating with Arabic-speaking clients, partners, and stakeholders.

Key Responsibilities

• Provide operational support to the management team, ensuring the efficient execution of business operations
• Communicate with Arabic-speaking clients, partners, and stakeholders to resolve issues, answer queries, and provide updates
• Manage and coordinate day-to-day activities, including scheduling, record-keeping, and data entry
• Develop and maintain relationships with key stakeholders, including clients, partners, and suppliers
• Analyze operational data and provide insights to inform business decisions
• Identify areas for process improvement and implement changes to optimize operations

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field from a recognized Ethiopian university
• Minimum 3 years of experience in an operations or management role, preferably in a multinational company or international organization
• Fluency in Arabic (reading, writing, and speaking) is a must, with excellent communication and interpersonal skills
• Strong analytical and problem-solving skills, with the ability to analyze data and provide insights
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
• Experience working in a fast-paced environment, with the ability to adapt to changing circumstances and priorities