Job Description

Job Title: Key Account Supervisor

Brief Summary

We are seeking an experienced and results-driven Key Account Supervisor to join our team. The successful candidate will be responsible for managing and developing a portfolio of key accounts, identifying new business opportunities, and driving revenue growth. The ideal candidate will have a strong background in sales and account management, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.

Key Responsibilities

• Develop and implement account management strategies to achieve sales targets and expand existing customer relationships
• Build and maintain strong relationships with key decision-makers at assigned accounts
• Conduct regular account reviews and business development meetings to identify new sales opportunities
• Collaborate with internal stakeholders, including sales, marketing, and product teams, to develop and deliver tailored solutions to meet customer needs
• Negotiate and close deals, ensuring that sales targets are met or exceeded
• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Analyze sales data and market trends to identify areas for improvement and optimize account management strategies

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field from a reputable Ethiopian university
• Minimum 3 years of experience in sales and account management, preferably in a similar industry
• Proven track record of achieving sales targets and expanding existing customer relationships
• Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
• Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint
• Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines
• Professional certification in sales or marketing, such as a Certified Sales Professional (CSP) or Certified Marketing Professional (CMP), is an added advantage