Job Description
Job Title: IT Officer
Brief Summary
We are seeking a highly skilled and experienced IT Officer to join our team. As an IT Officer, you will be responsible for ensuring the smooth operation of our computer systems, networks, and other technology infrastructure. You will provide technical support, maintain our IT systems, and implement new technologies to improve our overall IT capabilities. If you have a strong background in IT and a passion for delivering exceptional technical support, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Install, configure, and maintain computer systems, networks, and other technology infrastructure
- Provide technical support and troubleshooting for hardware and software issues
- Develop and implement IT policies, procedures, and standards
- Conduct regular maintenance and updates of IT systems to ensure security and efficiency
- Collaborate with other departments to identify and prioritize IT needs and projects
- Implement new technologies and solutions to improve IT capabilities and services
- Ensure compliance with IT security and data protection regulations and standards
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field from a recognized Ethiopian university
- At least 2 years of experience in IT, preferably in a similar role
- Strong knowledge of computer systems, networks, and other technology infrastructure
- Experience with IT service management frameworks and ITIL certification is an advantage
- Proficiency in Microsoft Office and other productivity software
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects